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Conditions of Use

Effective pricing

Special prices expire at about 5pm of the effective day. If order creation and delivery date do not fall on the same day, prices may reflect the prices effective on the day of delivery and (meanwhile) expired special may not be honored. To avoid disappointment and ensure you receive the pricing you see on the website, please place your order no later than 5 pm for same-day delivery.

Product temporarily or permanently not available

As part of our commitment to providing the best customer service, and unless otherwise instructed, we will attempt to substitute an item you ordered which is not available, with an item of equal or greater value, at no additional charge to you. If we cannot find a suitable substitute within the same value range, we will request authorization from you to supply a more expensive item instead. We will not automaticall substitute with and bill a more expensive item than the original, to you. If no comparable product is available and authorization cannot be obtained, the item will be shorted.

Reward Points

Reward Points are earned on every transaction. Reward Points are also earned by you on every transaction made by people who were referred by you for as long as they remain active customers.

First Time Orders

Due to the potential for prank orders that may get us stuck with a lot of product, prepayment via Paypal may be required on first time orders over $100.

Refunds

We will issue refunds as applicable. Please be aware that purchases made with Paypal will have refunds also processed via Paypal. Sometimes these refunds are instant, and sometimes Paypal requires 5-7 business days for processing refunds.

Site Tips

Whatever products you order will subsequently show up on the right side bar, which makes it easier to reorder if you often buy the same items

Testimonials

My lifeline!

I'm a busy single mum working full-time and this service is my lifeline whenever I'm pressed for time or unwell. I love the personalised friendly...
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Awesome Service

This is my first time ordering groceries here and am 100% satisfied with the products I purchased. So fresh and organized well when I received. I...
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So easy!

I am in university and you can order anything you want and they will deliver it to you for free if you get over a certain amount! I just sat and...
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First order

Received my first order today. AT MY DOOR. I could not be more pleased. Ordered a fair amount of fresh produce and of course wondered what condition...
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Easiest grocery shopping ever

This service is invaluable to seniors, shut-ins, and busy working moms. Just choose from the wide selection of everything you'd find in your grocery...
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